Return and Replacement Policy

Thank you for shopping at Belford England.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on return and replacement. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Replacement Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FELARQ VENTURES PRIVATE LIMITED, No 30/2, First Floor, Jai Nagar Colony, Pattalam, Choolai, Chennai 600012

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Belford England, accessible from belfordengland.com/

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order Before Shipping without giving any reason for doing so.

The deadline for canceling an Order is Before the Shipping

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Conditions for Replacement

We are pleased to inform you that we have a hassle-free replacement option available for you. Rest assured, our aim is to make the replacement process as seamless as possible. We do not require you to answer any questions with some fare norms and we will promptly provide you with a new product.

Thank you once again for choosing our store. Your satisfaction is our utmost priority.

Policy Norms:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • If any of the goods are damaged, kindly provide us with a video or pictures of the damaged product. This documentation is crucial to initiate the replacement as soon as possible. Your cooperation in providing visual evidence will greatly assist us in expediting the resolution.


Replacing Goods

If your product is damaged upon delivery, no worries. Just initiate a replacement ticket with us, and we will replace the product. Alternatively, you can send the parcel to the address below. We will reimburse the courier charges up to a maximum of 120 Rs per return shipment.

FELARQ VENTURES PRIVATE LIMITED, No 30/2, First Floor, Jai Nagar Colony, Pattalam, Choolai, Chennai 600012

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: