Skip to content

Free Shipping on all orders | Use NEW10 for 10% off

Belford England

Replacement Policy

Thank you for shopping at Belford England. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on replacement.

Definitions

  • Company — refers to FELARQ VENTURES PRIVATE LIMITED ("We", "Us" or "Our")
  • Goods — the items offered for sale on the Service
  • Orders — a request by You to purchase Goods from Us
  • Website — Belford England, accessible from belfordengland.com

Order Cancellation Rights

You are entitled to cancel your order before shipping without giving any reason. To exercise your right of cancellation, inform us by:

Hassle-Free Replacement for Damaged Goods

We're committed to ensuring you receive your order in perfect condition. If your product arrives damaged, we offer a simple and straightforward replacement policy. You'll receive a brand new replacement of the exact same model you originally ordered.

Simply meet these conditions and we'll swiftly process your replacement:

  • Purchase Timeframe — You purchased the item within the last 7 days
  • Original Packaging — You have the item's original packaging
  • Damage Documentation — Provide a short video or pictures showcasing the damage as delivered

Replacing Goods

If the product is received in a damaged state, a replacement can be requested through our ticketing system. Send the goods to:

FELARQ VENTURES PRIVATE LIMITED, No 30/2, First Floor, Jai Nagar Colony, Pattalam, Choolai, Chennai 600012

  • We will reimburse courier charges up to a maximum of Rs. 60 per return shipment for damaged items
  • We recommend an insured and trackable mail service as we cannot be held responsible for goods damaged or lost in return shipment

Gifts

If goods were marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. If the goods weren't marked as a gift, or the gift giver had the order shipped to themselves, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Replacement Policy, please contact us at sales@belfordengland.com or +91 94447 24306

All sales are final on discounted items. No returns or exchanges will be accepted, except in cases of manufacturing defects.

0