This document outlines the shipping policy for customers making purchases at Belfordengland.com. For any inquiries, please contact our customer service team at sales@belfordengland.com.
Shipping Options
- We provide free international shipping on all orders.
- We partner with leading international carriers, including Aramex, DHL, and FedEx, to ensure reliable and efficient delivery of your orders.
- Available shipping methods and estimated delivery times will vary depending on your location.
Order Processing Time
- All orders will be shipped within 24 hours of being placed.
Delivery Address
- Please verify your shipping address carefully during checkout. For address corrections, contact us immediately before shipment.
- Once an order is shipped, address modifications are not possible.
Customs, Duties, and Taxes
- International shipments may be subject to import duties, taxes, and customs clearance fees.
- You, as the customer, are solely responsible for these charges, which are determined by your country’s customs authorities.
- We recommend contacting your local customs office for information on potential fees before placing an order, as these costs can vary significantly.
- Belford England is unable to provide calculations or estimates for these fees.
- Customs clearance procedures can also affect delivery times.
Shipment Time
- International delivery times will vary depending on the destination and chosen shipping method. Estimated delivery times will be provided at checkout.
- An approximate time for shipment has been provided which is merely indicative. Products may be shipped either earlier or later depending on the availability of products and other factors.
Transit Risk
- BelfordEngland.com assumes full responsibility for orders until they are delivered, at no additional cost to the customer.
- In the event of a lost order during transit, Belford England will re-process the order.
Tracking of Shipment
- Upon handing the package to the carrier agency, BelfordEngland.com will send shipment details via email alerts to you.
- These emails will include the carrier’s website, tracking number, and estimated delivery date.
- You can use these details to track your package’s status.
- Please allow up to 24 business hours for tracking numbers to become active on the carrier’s website.